Shipping & Returns

Shipping

Free FedEx Ground Shipping on all US orders
All orders ship within 3 business days
Transit time: 2-3 business days

Returns

R&M Richards wants you to be happy with your dress purchase. If for some reason you are not, we will gladly accept your return if it arrives at our distribution center no more than 30 days from the day you receive the package. The merchandise must be in its original unused condition with all original tags attached.

Please note: There is a red security tag attached to the dress. If this red tag is removed we cannot accept the return. 

For an easy return by mail, use the return shipping label we’ve included in the shipment and drop off the package at any Fed-Ex location. A return shipping and handling fee of $9.99 will be deducted from your refund. 

Exchanges

We are unable to offer exchanges at this time. To exchange an item, please return your order in line with our return policy and place a new order for the item you would like to receive.